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Outpatient, Admission and Health Records Clerk

NHS AfC: Band 2

Main area
NHS AfC: Band 2
37.5 hours per week
Job ref
Wythenshawe site
£17,460 - £18,702 p.a.
22/11/2018 23:59

If you have previously applied for one of our posts and been unsuccessful please do not re-apply

Are you outgoing, friendly and have a positive outlook? Do you want to work as part of a team providing excellent services for patients, carers and relatives?  Then this may just be the job you have been looking for!

Our Outpatient clinic Reception and Prep services are vital for patient care with over 500,000 patient visits per year. Team members working in these service areas are usually the first point of contact for our patients and this sets the quality standard for their journey within the hospital.  Excellent customer service skills are, therefore, essential to provide our patients with the experience you would wish for yourself, your relatives and loved ones.  These are busy and challenging reception areas seeing sometimes hundreds of patients every day.

We have three exciting opportunities in our team and if you feel you can positively impact on the patient experience we want to hear from you. Computer skills are required and the ability to communicate effectively with patients and other visitors. You will preferably have some customer/patient facing experience in a busy environment and you will need to be adaptable and committed to an important role.  Full training for the whole range of duties is provided.  You will be supported and welcomed to the MFT family if you are successful. 

Our teams work on a rota system providing support at both ends of the day. The hours you would be required to work are at the earliest 7am and the latest 6pm dependant on the vacancy and area of work, this will be fully discussed at interview.  Full time positions are based on a five day working week of 37.5 hours per week.  You will also be asked to commit to working one Saturday in four once you are appropriately trained.

If you require any further information regarding any of these positions please contact Jane Hill or Ailish Nugent on 0161 291 5185

This advert will be removed once 50 applications have been received

We look forward to hearing from you.

Positive about disabled peopleDisability confident employer

Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

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Further details / informal visits contact

Ailish Nugent 0161 291 5285, Jane Hill 0161 291 5185

If you have problems applying, contact

0161 291 2337